Privacy Policy
Serving california
Last updated: October 29, 2026
1. Introduction
VRchitects (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request information about our architectural services, engage us for a project, or when we reach out to you about our services. If you have questions about this policy or want to exercise any of the rights described below, contact us at [email protected].
2. Information We Collect
Information you provide.
When you submit the embedded contact form, it collects your first name, last name, email address, phone number, and consent response as required fields. Company, message, referral source, and file upload are optional. The form also reads UTM campaign parameters and the referring page. If you contact us by email, phone, or direct communication, we collect the information you choose to provide, such as project type, budget and timing, and other details you submit.
Client and project information.
When you engage us for architectural services, we collect information needed to perform the work, including your property address, project plans and drawings, project specifications, and related records. Project documents are retained as business records and as instruments of service.
Information we receive automatically.
When you visit our website, our hosting platform and service providers automatically receive limited information necessary to serve the site, including your IP address, browser type, device information, referring page, pages viewed, timestamps, and approximate location derived from your IP address.
Information from other sources.
We may also collect information about prospective clients from other sources, including: publicly available government records, such as building-permit filings, which may include a property owner's name, property address, permit status, and listed contact information; lead-generation platforms where you have submitted an inquiry indicating interest in services like ours (for example, Meta lead forms or Houzz); business-contact databases and enrichment providers; and referrals.
3. How We Use Information
We use information to respond to inquiries; provide requested information and evaluate potential projects; provide architectural services to clients; market our services, including contacting property owners who may benefit from our services (for example, owners of properties with pending or stalled permit applications); operate and secure the website; improve website performance; maintain business records; and comply with legal obligations.
If we contact you and you would rather not hear from us, every marketing email includes an unsubscribe link, and you can ask us at any time (by email or during a call) to stop contacting you. We honor those requests.
4. Service Providers and Third Parties
We share information with service providers that help us operate our business, only as needed for the purposes described above:
Webflow provides this website’s hosting, content management, and asset delivery. Lolas provides the embedded contact form and processes the inquiries and any optional files you submit. The form also collects UTM campaign details and referring-page information.
Cloudflare Turnstile: our contact form uses this service to help distinguish legitimate inquiries from automated abuse. It processes technical browser and device signals for security and fraud prevention.
Our website also loads the styles, fonts, images, and interface scripts needed to display its pages through content-delivery infrastructure. See Section 5 for information about website technologies.
Lead platforms: if you submit an inquiry through a third-party platform (such as a Meta lead form or Houzz), that platform provides us your submission and handles your information under its own privacy policy.
Professional advisors and consultants: including lawyers, accountants, engineers, and surveyors engaged on client projects.
Government authorities: where required by law or legal process, including permit submissions made on behalf of clients.
Successors in interest: in the event of a merger, acquisition, financing, reorganization, or sale of business assets, subject to standard confidentiality protections.
Our website may include links to third-party sites or services, including social media, embedded media, or maps. Those third parties may collect information under their own privacy policies when you interact with them.
5. Cookies, Analytics, and Similar Technologies
This website uses technologies needed to deliver its pages, process inquiries, and protect the contact form against automated abuse. These services can receive technical information such as your IP address and browser details when you use the site.
Optional Google Analytics helps us understand how visitors use our website. It stays off unless you enable it. You can accept or reject optional analytics, or review the available choice, using the privacy banner. You can change your choice at any time through Your privacy choices in the footer. We honor Global Privacy Control by keeping optional analytics off. Advertising features are disabled, and we do not send inquiry form contents to Google Analytics.
The embedded contact form sends the information you submit and any optional file you upload to Lolas for processing. Do not include sensitive personal information, such as government identification numbers, financial account details, or medical information, in your inquiry.
You can use your browser settings to restrict cookies or other local storage. Some security or form features may not work with all browser restrictions. This website does not change its behavior in response to the older Do Not Track browser signal. Global Privacy Control and California privacy requests are addressed in Sections 6 and 7.
6. California Privacy Notice
If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. In the last twelve (12) months we have collected the following categories of personal information: identifiers (name, email, phone, IP address); contact and customer records information; commercial information (services requested or considered); internet or other electronic network activity information; approximate geolocation derived from IP address; professional information you provide; and information you provide in communications or project inquiries. We collect these categories directly from you, automatically through the website, and from the other sources described in Section 2. We use them for the purposes in Section 3 and disclose them to the categories of parties in Section 4.
Information lawfully made available from government records, such as building-permit filings, is treated as publicly available information under California law.
We do not sell personal information for money. We do not knowingly sell or share personal information for cross-context behavioral advertising, as those terms are defined under the CPRA, and have not done so in the preceding twelve (12) months. We do not knowingly collect or sell the personal information of consumers under 16 years of age. If we receive a Global Privacy Control signal in a context where it applies, we treat it as a valid opt-out request; because we do not sell or share personal information, the practical effect is to confirm that no sale or sharing will occur. If our practices change, we will update this policy and provide any legally required opt-out mechanism before the new practice begins.
You have the right to know what personal information we collect, use, and disclose; the right to request deletion; the right to request correction; the right to opt out of sale or sharing; the right to limit use of sensitive personal information where applicable (we do not collect sensitive personal information or use personal information to infer characteristics about you); and the right not to be discriminated against for exercising these rights.
7. Your Choices and Requests
To exercise any privacy right, contact us at [email protected] with the subject line “Privacy Request.” Include enough information for us to verify your identity, such as your name and the email address or phone number associated with your interactions with us. We will acknowledge your request within ten (10) business days and respond within the timeframes required by law (generally 45 days, with one possible 45-day extension where reasonably necessary). You may designate an authorized agent to submit a request on your behalf; we may require written authorization and direct verification of your identity.
To stop marketing outreach: use the unsubscribe link in any marketing email, tell us during any call, or email [email protected]. You may also use browser settings to limit cookies or other local storage, though some site features may not function as intended.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations. Project records and architectural drawings are retained for longer periods consistent with professional-practice requirements and applicable statutes of limitation. Outreach lists are refreshed periodically, and we remove contacts who have asked not to hear from us.
9. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, network, or storage system is completely secure.
10. International Visitors
If you access the website from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.
11. Children
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Material changes will be communicated through a prominent notice on the website.
13. Contact
For privacy questions or requests, contact us at [email protected], or write to VRchitects, 904 Industrial Ave, Palo Alto, CA 94303, +1 650-610-7717.